Whoa. Talk about being thankful! I made a fairly decent (ok, BIG) mistake at work last week, which I just noticed today. I accidentally had a client sign a contract for the wrong dates!!! This potentially could have resulted in major cancellation penalties/fees for the client, and most likely cost us their business.
The hotel had drafted the contract for the wrong dates, I didn't catch their mistake during my review, the client signed, the hotel signed and BOOM! It was finalized. Upon realizing my mistake I called the hotel and braced for the worst. Lucky, lucky, lucky for me, the hotel sales person apologized to me for her part in the mistake, waved any cancellation fees and re-booked the program at the correct dates. Whewww! Hotel is happy, client is happy, crisis averted!
I am thankful for honest people, who go out of their way to make your life a bit easier. This mistake could have potentially cost me a big client, but thankfully I was working with this amazing sales person! Hallelujah!
What are you thankful for?
xoxo,
whit
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